These Terms and Conditions apply to purchases made through https://thikura.us, operated by Thikura Beauty Supply. Please read them before placing an order.
About Our Store
Thikura Beauty Supply offers hair care, hair color, skincare, cosmetics, fragrances, and beauty tools for professionals and individual customers.
Thikura Beauty Supply
38920 Dequindre Road
Sterling Heights, MI 48310
United States
Email: [email protected]
Orders and Customer Information
Please provide accurate contact, billing, and shipping information when placing an order. If you notice an error, contact us promptly with your order number.
Products are subject to availability. If we cannot fulfill your order, we will contact you and refund any payment collected for the items we cannot supply.
Prices and Payments
Review the product prices, currency, shipping charges, applicable taxes, and order total shown at checkout before submitting your order.
Available payment methods are displayed at checkout. Payments are processed through third-party payment providers, including Stripe and PayPal, under their applicable terms and privacy policies.
Shipping and Delivery
Available shipping options and charges are displayed at checkout. Any delivery estimates provided are estimates unless expressly stated otherwise.
If we cannot ship within the stated shipment timeframe, we will notify you and provide the option to accept the delay or cancel for a refund, as required by applicable law.
If your order is missing, damaged, or incorrect, contact us with your order number so we can investigate and help resolve the issue.
Returns and Refunds
Our Refund Policy explains return eligibility and the return process.
- Damaged or defective products: We offer full refunds for eligible damaged or defective products. If your item arrives damaged, please contact us within 7 days of receiving your order. We may request photos for verification.
- Unopened and unused products: Items may be returned within 14 days of receipt if they remain sealed, unused, and in their original packaging.
- Opened or used products: Items that have been opened, used, or tampered with are not eligible for a refund unless defective.
- Return shipping: Return shipping costs are the customer’s responsibility unless the item is damaged or incorrect.
To request a return, email [email protected] with your order number and reason for return. Please wait for return instructions and confirmation before sending an item back.
Once your return is received and inspected, eligible returns will receive a full refund to the original payment method.
These return conditions do not limit any rights or remedies you may have under applicable consumer protection laws.
Product Information and Use
We aim to provide accurate product descriptions and images. Packaging may change, and colors displayed on a screen may vary. Contact us before ordering if you need to confirm a product detail.
Read and follow the manufacturer’s instructions, ingredient lists, and warnings provided with each product. Products labeled for professional use should be used in accordance with the manufacturer’s requirements.
Accounts and Website Use
If you create an account, keep your login details secure and contact us if you suspect unauthorized access.
You must not use this website for fraudulent transactions, unauthorized access, or activities that interfere with the website or other users.
Privacy
Our Privacy Policy explains how personal information is collected, used, and shared when you visit our website, place an order, create an account, or contact us.
Changes to These Terms
We may update these Terms and Conditions by posting a revised version on this page. Changes will apply to future orders and will not retroactively change the terms of orders already placed.
Contact Us
For questions about orders, returns, products, or these terms, email [email protected] or visit our Contact page.
