At Thikura Beauty Supply, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.
Eligibility for Refunds
We offer full refunds in the following cases:
Damaged or defective products: If your item arrives damaged, please contact us within 7 days of receiving your order. We may request a photo for verification.
Unopened, unused items: If you are not satisfied with your purchase for any reason, you may return the item within 14 days, as long as it is sealed, unused, and in its original packaging.
How to Request a Refund
Contact our customer service team at [email protected] with your order number and reason for return.
Wait for return instructions and confirmation.
Once your return is received and inspected, we will issue a full refund to your original payment method.
Exceptions
Items that have been opened, used, or tampered with are not eligible for a refund unless they are defective.
Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.
Contact Us
If you have any questions about our refund policy, please reach out to us via contact page.
